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Home > Business > Swiggy launches AI-powered Pyng to connect users with verified professionals

Swiggy launches AI-powered Pyng to connect users with verified professionals

Pyng is currently live for users in Bengaluru.

Abhinav Kumar Singh
Last updated: April 16, 2025 2:30 AM
By Abhinav Kumar Singh
Swiggy launches AI-powered Pyng to connect users with verified professionals
Swiggy launches AI-powered Pyng to connect users with verified professionals
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Swiggy, an on-demand convenience platform has launched a new consumer app, Pyng, an AI-driven platform designed to simplify access to thousands of verified professionals across 100+ specializations. Pyng is currently live for users in Bengaluru.

Pyng is an online marketplace designed to address the increasing yet unmet demands of urban consumers who are often overwhelmed by endless online searches for reliable, skilled professionals. By leveraging advanced AI, a curated network of experts, and a customer-centric approach, Pyng aims to make access to verified professionals more efficient, and dependable.

Powered by AI, Pyng simplifies users’ lives by enabling the quick and seamless discovery of verified professionals, all within a secure, spam-free environment. The platform also offers a money-back guarantee in case users do not find value in the service.

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The app helps users find experts in areas like health, wellness, finance, education, spirituality, travel, and events. Some of the professionals include yoga instructors, tax planners, career advisors, DJs, wealth managers, trip planners, makeup artists, and more.

Pyng, which launched its seller app earlier this year, has onboarded over 1000+ professionals across 100+ specializations and aims to onboard more than 10,000 professionals.

Nandan Reddy, Co-founder and Head of Innovation at Swiggy, said, “As our lives become increasingly fast-paced, the demand for professional assistance—from tax planners and counsellors to yoga trainers—is growing across both personal and professional spheres. With Pyng, we’re offering a reliable, spam-free platform where users can connect with trusted experts. By curating demand for these specialized offerings, Pyng not only empowers individual providers but also brings structure to consumers’ latent needs, connecting them with reliable experts who deliver real value.”

At the core of this experience is Pyng’s Smart AI Assistance, enabled through:

Pyng’s AI Search Assistant: Understands user queries and their nuances to recommend the most relevant professionals as per individual needs.

Professionals’ Personal AI Assistant: Enables users to explore a professional’s offerings, understands their specific needs, and suggests the most suitable ways to resolve them—without any obligation to book.

TAGGED:PyngSwiggy

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