GoKwik, an e-commerce enablement company, has raised $13 million in a new growth funding round led by existing investor RTP Global. The round also saw participation from Z47, Peak XV Partners, and Think Investments.
The fresh capital raised will be used to accelerate its international expansion and fast-track research and development across its AI-first commerce stack.
The latest round brings GoKwik’s total equity funding to $68 million since its launch in 2020.
Founded in 2020 by Chirag Taneja, Vivek Bajpai and Ankush Talwar, GoKwik offers full-stack solutions for e-commerce brands, including one-click checkout, RTO management tools and growth strategies through conversational commerce, among others.
GoKwik has four core products — RTO protection enabled- KwikCheckout, KwikEngage, KwikPass, and Return Prime.
In 2024, the company rolled out Kwik COD, a Shopify app aimed at helping brands streamline cash-on-delivery (COD) orders, reduce return-to-origin (RTO) rates, and improve profitability.
These products are integrated across platforms such as Shopify, WooCommerce, Magento, Salesforce, and custom-built websites.
Earlier, the firm had strengthened its presence in India and global markets such as the UK and US through the acquisitions of Return Prime, a Shopify returns management app, and Tellephant, a WhatsApp-based customer engagement platform now rebranded as KwikEngage.
The company claims to have enabled brands to process GMV in excess of $2 billion and has continued to record 100% year-on-year growth.
Chirag Taneja, Co-Founder & CEO of GoKwik said, “As the next era of eCommerce is defined by intelligent, interoperable products. Our mission is to build a unified growth operating system for brands worldwide. AI is not an add‑on for us, it is the operating system that powers every experience we create.”
Taneja added, “Our ambition is bold but clear: transform GoKwik from a suite of products into the default growth infrastructure for D2C and eCommerce brands. By connecting every shopper touchpoint, from discovery to returns, we create compounding value and sustainable growth for merchants of all sizes.”
Galina Chifina, Partner & CEO at RTP Global, said, “It’s been a privilege to witness GoKwik’s journey from the early days. Chirag, Ankush, and Vivek have built an outstanding team with a clear sense of purpose and a deep understanding of what brands need to succeed in an AI-first world. Their data-led approach and ability to anticipate market shifts have made them a vital partner for the D2C ecosystem. We’re excited to continue supporting GoKwik as they scale globally and redefine personalised, data-driven commerce.”
Rajat Agarwal, Managing Director at Z47 said, “GoKwik was born out of necessity for the Indian eCommerce space. The company’s journey to become a leading AI-first e-commerce enabler has been extraordinary. Their deep data-driven approach and clear vision for a unified growth operating system has set a new standard for e-commerce players and brands in India. We’re proud to deepen our partnership with Chirag, Vivek and Ankush as GoKwik accelerates international expansion and pushes the boundaries of AI-powered commerce.”
