ETS, a global education and talent solutions organization, has appointed Mona Agarwal as General Manager to lead its Global Capability Center (GCC) in India.
Mona Agarwal brings over 25 years of leadership experience in managing and scaling global operations, having held senior roles in the education, media and software industries.
ETS’s Global Capability Centers have been pivotal in driving the organization’s global strategies since their inception over a year ago. The company plans to grow its workforce to approximately 600 employees by 2025, with 60% roles based in Hyderabad and 40% in Delhi/NCR.
This expansion reflects ETS’s ability to keep pace with the growing trend of GCCs in India, as the country becomes an increasingly important global hub for talent, technology, and innovation. ETS is actively recruiting for critical roles such as Psychometricians, Assessment Developers, Remote Proctors, and AI/ML Engineers, all of whom will contribute to shaping the future of educational assessment globally.
“I am excited to lead ETS’s Global Capability Centers in India at such a dynamic time for both the company and the education sector. Hyderabad is not only a hub of operational excellence for ETS but also a source of incredible talent and innovation,” said Mona Agarwal.
“ETS’s focus is on building capabilities that will shape the future of education and the workforce. We look forward to leveraging the extraordinary talent in India, under Mona’s leadership, to expand and enhance impactful learning solutions worldwide,” said Dennis Stetzel, Senior Vice President, Production and Delivery, ETS.
