WhiteGlove, a healthcare concierge for international care coordination, was unveiled under the leadership of Dropbox, LinkedIn, and IIT Bombay alum, Anand Prakash. WhiteGlove is set to launch in 2025, with an initial focus on India.
WhiteGlove provides Americans with 24/7 personalized medical care for their family members residing in India. Its services include digitized health records, appointment management, medication reminders, and family access to health information, ensuring comprehensive and continuous healthcare support.
India’s ageing population is set to double by 2050, but decent healthcare remains out of reach for many, particularly more rural areas, where 71% live. With many Indians migrating to the U.S. for better opportunities, they face significant challenges in ensuring proper care for their ageing family back home.
WhiteGlove is designed to alleviate these issues and support long-term, preventative care. The service begins with using AI to digitize the patient’s health history and conducting a full-body workup to determine baseline healthcare needs. WhiteGlove’s physicians meet with patients via telehealth to identify pressing health concerns and develop a roadmap to cure or manage those issues.
Via partnerships with top, vetted health systems in India, WhiteGlove connects patients to in-person providers when needed, and schedules and coordinates travel to appointments. WhiteGlove physicians then review the recommendations from local providers and coordinate second opinions when necessary to ensure the highest quality of care. Patients have access to 24/7 telehealth, so a provider is always just a phone call away. Family members in the U.S. can follow the healthcare journey using a patient portal which also allows them to share medication and appointment reminders.
“Caring for my parents and extended family in India has been a heartbreaking process, oftentimes leading me or my siblings to fly 8,000+ miles just to make sure they get appropriate care,” said Anand Prakash, founder of WhiteGlove.
“My grandmother and uncle both passed away from diseases that were caught too late. Basic access to preventative and ongoing healthcare could have saved their lives. No family should be left to navigate the complexities of healthcare across borders alone, and that’s why I’ve spent my entire career developing the skills and experience necessary to fix this broken system. WhiteGlove simplifies international healthcare, connecting families with trusted providers and managing every aspect of care from anywhere in the world.” he added.
Prakash first gained prominence as the founding engineer and chief architect of Gupshup, one of the largest enterprise communications platforms that quickly became one of the world’s largest social networks by 2007, with over 35 million users in India.
He later founded Droptalk, a messaging platform acquired by Dropbox in 2014, where he honed his skills in managing extensive digital data, an essential component in digitizing and handling medical records.
Prakash’s recent startup, Taskrun.ai, focused on leveraging AI to create personalized messaging in sales and marketing, a concept that parallels the tailored communication needed between healthcare providers and patients.
“Prakash has developed a deep understanding of building robust, user-centric systems, which he has now channeled into WhiteGlove,” said Rakesh Mathur, investor and serial entrepreneur.
“With his deep understanding of both U.S. and Indian markets and his experience in the technology space, Prakash is poised to set off a paradigm shift in the way families manage healthcare across continents,” he added.
