Confido Health, an AI-focused healthtech startup has raised $3 million in its seed funding round led by Together Fund. The round also saw participation from MedMountain Ventures, Rebellion VC, DeVC, Operators Studio and strategic healthcare operators. The company previously raised a pre-seed round led by Momentum Capital.
The funds raised will be used to enhance its AI technology and expand across surgery, orthopaedics, dental, renal, and pediatric specialties.The funds will also be used to create digital workers that manage end-to-end operations in specialty healthcare practices.
“When building Confido Health, we focused on what healthcare providers truly need: tools that don’t just automate tasks but take on the operational burden entirely. Our digital workers are designed to integrate seamlessly with legacy systems like EHRs, IVRs, and even outdated communication tools. By automating and optimizing entire workflows, we’re not just saving time; we’re helping enterprises recover lost revenue and create sustainable growth,” said Chetan Reddy, CEO of Confido Health.
“Confido Health’s digital workforce represents a culmination of years of research, design, and development, addressing one of the most pressing challenges in healthcare today: operational inefficiencies that hinder patient care. What sets us apart is our ability to create AI solutions that seamlessly integrate with legacy systems, turning fragmented and unstructured data into actionable workflows in real-time. This is a transformative innovation that not only optimizes operational processes but fundamentally enhances patient outcomes. This innovation not only frees up clinicians to focus on patient care but also sets a new standard for efficiency and reliability in healthcare operations,” said Vichar Shroff, Co-Founder and Chief Product Officer at Confido Health.
“Patient coordination is often overlooked, but Confido Health’s workflows have transformed our approach by proactively communicating with patients, ensuring they feel cared for, listened to, and understood. This not only improves our clinic’s efficiency and communication but also enhances the overall patient experience,” said Jacob Zitterkopf DDS MSD, owner of a multi-location dental practice in Colorado.
“Confido Health is redefining the operational backbone of specialty healthcare with its AI-powered digital workforce. By building healthcare AI Agents to tackle complex administrative workflows and deliver tangible results, they are poised to solve the workforce shortages and cost pressures, and become the essential infrastructure for modern healthcare operations,” said Shubham Gupta, Co-Founder and General Partner at Together Fund.
Jane Wang, Hospitalist at Stanford, Investor at MedMountain Ventures added “Provider staffing shortages are at an all-time high, fueled by burnout, declining reimbursement, and increased demands on the system. Confido’s solution alleviates the burden of shortages of nursing and allied health professional personnel and allows clinical practices to continue serving patients in need that would otherwise not receive care due to lack of scheduling, follow-up, or education.”
“The healthcare system desperately needs innovation to raise productivity, enhance staff experience, and improve responsiveness to patients’ needs. Confido Health is positioned to revolutionize operations in specialty healthcare practices through its digital AI workers that can autonomously manage workflows, phone calls, and other interactions with patients,” said Jukka Alanen, Managing Partner, Rebellion Ventures.
Founded in 2022 by Chetan Reddy and Vichar Shroff, Confido Health helps healthcare providers reduce administrative work and focus more on clinical work, enabling them to improve patient outcomes.
Confido Health’s platform creates specialized AI workers that handle specific tasks like appointment management, insurance verification, and care coordination.
These digital workers connect to existing healthcare systems in under five minutes through no-code deployment, delivering end-to-end task automation without requiring practices to overhaul their infrastructure.
The platform processes unstructured data across multiple systems in a HIPAA-compliant manner, enabling real-time task completion. Validated on real-world data rather than public datasets, Confido’s digital workers can engage with patients in multiple languages and handle multiple tasks simultaneously—even during off-hours.
Confido Health claims to serve 15+ customers across more than 50 locations and reaching 50,000+ patients monthly.
