Autonom8, a provider of GenAI-enabled automation solutions provider announced a strategic partnership with HDB Financial Services (HDBFS), a NBFC. HDBFS aims to upgrade its customer loan experience by leveraging Autonom8’s low code technology.
This partnership enables HDBFS to adapt faster to customer insights towards offering them a superior experience. Customers have access to seamless self-service options ensuring a smoother and more efficient loan journey by automating and streamlining intricate workflows. The integration of a low-code platform has led to exceptional customer satisfaction and positive response. Additionally, this platform also enables customised journeys for a better experience.
Venkata Swamy, Chief Digital and Marketing Officer, HDBFS said “Digitization is core to our strategy and underpins our commitment for better customer engagement and efficient business processes in driving sustainable growth. Our online platform provides seamless credit access promoting financial inclusion. We look forward to enhancing our service capabilities and continue to offer superior experience to our customers using advanced technologies, prioritizing customer satisfaction.”
Balakrishnan Kavikkal, Co-Founder and CEO at Autonom8 said, “We are excited to partner with HDBFS as this partnership aligns with our mission to leverage advanced technologies to transform business processes. Our low-code platform is designed to automate and streamline complex workflows, enhancing both operational efficiency and customer satisfaction. We are delighted that HDBFS has chosen us as their strategic partner to drive significant improvements in service delivery and customer experience through innovative technology.”
Incorporated in 2007, HDB Financial Services (HDBFS) is a Non-Banking Financial Company (NBFC) that is accredited with CARE AAA and CRISIL AAA ratings for its long-term debt & Bank facilities and an A1+ rating for its short-term debt & commercial papers, making it a strong and reliable financial institution. HDB has a widespread distribution network comprising 1,727 branches in over 1,154 cities.
Autonom8 is a technology company specializing in GenAI-enabled low-code hyper-automation platforms. The A8Studio platform empowers businesses to automate complex processes, improve operational efficiency, and gain valuable data insights.
