The Orchid Hotel Pune has announced the appointment of Sanil Mule as its new Front Office Manager.
Sanil Mule brings a wealth of knowledge in guest services, front office operations, and team leadership. His professional journey includes key roles with reputed hospitality brands, where he consistently demonstrated a passion for excellence, team building, and delivering personalized guest experiences.
Prior to joining The Orchid Hotel Pune, Mule was associated with properties across India and the Middle East, gaining international exposure and honing his skills in dynamic, fast-paced environments. His expertise lies in front office administration, guest satisfaction metrics, and building high-performing service teams.
In his new role at The Orchid Hotel Pune, Sanil will spearhead front desk operations, drive service standards, and ensure seamless guest interactions from check-in to check-out. His focus will be on elevating the guest experience while aligning with the hotel’s eco-conscious hospitality philosophy.
Soumitra Kundu, Deputy General Manager, The Orchid Hotel Pune, said, “We are delighted to welcome Sanil Mule to our leadership team. His experience, energy, and strong operational background will be invaluable as we continue to innovate and raise the bar in guest engagement and service excellence.”
Sanil Mule, Front Office Manager, The Orchid Hotel Pune, said, “I’m truly excited to be a part of The Orchid Hotel Pune, a brand that stands for sustainability and heartfelt hospitality. I look forward to working with the team to enhance the guest experience, build stronger service culture, and contribute meaningfully to the hotel’s continued success.”
