Mashreq, a financial institution in the MENA region, has announced the appointment of Jyothi Bhatula as the Global Head of Mashreq Global Network (MGN) & Managing Director for MGN India.
In her new role, Jyothi will oversee the operations of MGN’s distributed workforce platform across India, Pakistan, and Egypt, ensuring it continues to deliver dynamic, high-quality talent and services to support Mashreq’s strategic, digital, and operational goals.
With a professional career spanning over 20 years, Jyothi brings extensive experience in banking and technology services.
Prior to joining Mashreq, she served as the Chief Operating Officer for UBS India Service Co., where she also managed India Operations and the Technology division, playing a key role in integrating Credit Suisse into UBS. Previously, Jyothi held leadership roles in Singapore and India at Credit Suisse, where she managed global programs and enhanced operational efficiencies.
She holds a degree in Electronics Engineering from JNTU Hyderabad and an MBA from NUS Business School.
Commenting on the appointment, Mark Edwards, Group Head of Operations, Mashreq, said, “We are delighted to welcome Jyothi as Global Head of Mashreq Global Network (MGN) & Managing Director MGN India. Her extensive experience in banking, technology services, and leadership equips her to drive MGN’s continued evolution as a strategic enabler of Mashreq’s global operations. With her expertise and proven track record, we are confident that MGN will continue to advance as a world-class talent and services platform, enabling Mashreq to deliver innovative and sustainable solutions to its customers globally.”
Speaking about her new role, Jyothi Bhatula, Global Head of Mashreq Global Network (MGN) & Managing Director MGN India, said, “I am deeply honored to join Mashreq, an institution with a remarkable legacy in banking and financial services. Mashreq’s commitment to driving innovation, operational excellence, and digital transformation is truly inspiring and resonates with my professional journey. I look forward to working closely with the talented teams at MGN and Mashreq to enhance our distributed workforce platform further, ensuring it remains a strategic enabler of the bank’s global vision and growth.”
