Kapture CX, a Gen AI-powered Customer Experience platform, announced the appointment of Devika Rajeev as the Head of Human Resources (HR).
With around 13 years of experience in human resources, Devika brings deep expertise in performance management, rewards, and talent management. Having worked across both multinational corporations and start-ups, she has successfully led People & Culture functions during critical growth phases.
Notably, in her previous role at Sattva Consulting, she played a pivotal role in scaling the organization’s headcount by three times while implementing impactful HR strategies.
Devika has held key positions at Wipro, Heidrick & Struggles, and Ola, where she gained valuable experience in managing diverse teams and fostering a strong organizational culture. An alumna of XLRI Jamshedpur, she holds a Postgraduate Diploma in Personnel Management & Industrial Relations and also has a B.A. (Hons) in Mathematics from Delhi University.
In her new role at Kapture CX, Devika will be responsible for driving strategic HR initiatives, enhancing employee engagement, and strengthening talent acquisition and retention efforts.
Sheshgiri Kamath, CEO & Co-founder of Kapture CX, said, “At Kapture, we believe that people are at the heart of everything we do. Devika’s extensive experience in HR leadership, combined with her ability to drive strategic talent initiatives, makes her a valuable addition to our team. We look forward to her contributions in building a strong, people-first culture as we continue our growth journey.”
Devika Rajeev said, “I am thrilled to join Kapture CX at such an exciting phase of its journey. The company’s commitment to innovation and customer-centricity is truly inspiring, and I look forward to strengthening our HR strategies to nurture talent, foster a high-performance culture, and support the organization’s ambitious goals.”
