Gallabox, an enterprisetech startup has raised $3.5 million in a seed funding round led by FUSE, an early-stage software-focused venture capital firm.
The round also saw participation from existing investors Prime Venture Partners and Neon Fund. This latest round brings the total raised by Gallabox to $5 million since its inception in 2021.
Gallabox plans to use the funding to strengthen its product capabilities and expand its geographic footprint.
“The shift to B2C messaging is undeniable, but most businesses lack the tools to capitalize on it. Typically, SMBs spend enormous amounts of time and effort in building pipelines, which are often disjointed and not scalable. Our platform enables any business, regardless of their technical expertise or budget, to deploy sophisticated AI agents on WhatsApp, helping them convert every conversation into a business opportunity… within minutes,” said Karthik Jagannathan, CEO and co-founder of Gallabox.
“The world is standardizing on WhatsApp as the modern communication and engagement platform. Gallabox enables companies to meet their customers exactly where they are — with a holistic marketing, sales, and commerce suite on top of WhatsApp. Thrilled to partner with Karthik, Yogesh, Yathindhar, and the entire Gallabox team as they shape the future of business-to-customer communication,” said Kellan Carter, Founding Partner at FUSE.
“Karthik, Yogesh, and Yathin have proven to be an exceptional team throughout the two years we have worked together. Their relentless focus on execution and great product made it an easy decision for us to double down on our commitment. Gallabox’s outstanding product allows SMBs to effortlessly create and deploy AI agents and workflows that automate customer engagement, enabling business owners to concentrate on their core operations,” said Sanjay Swamy, Managing Partner, Prime Venture Partners.
Founded in 2020 by Karthik Jagannathan, Yogesh Narayanan, and Yathin Panchanathan, Gallabox is a no-code conversational platform to democratize AI for small and medium-sized businesses worldwide.
The platform’s no-code approach enables businesses to create AI chatbots for lead qualification, deploy drip marketing campaigns, and manage team collaboration through shared inboxes.
From broadcast messaging and automated appointment booking to personalized service recommendations, Gallabox helps businesses automate every stage of their customer interaction funnel.
The platform’s AI agents handle routine interactions while enabling human teams to focus on high-value conversations. The company is developing advanced capabilities that will enable businesses to train AI agents through natural language instructions, handling complex tasks from lead qualification to prospect engagement to service delivery.
So far, the platform has served over 10,000 businesses across 45 countries, with strong traction in service-oriented sectors including education, healthcare/wellness, real estate, and travel.
The company has established dedicated teams in the Middle East, Latin America and the US to support its rapid international expansion in markets where WhatsApp is the dominant channel for business communication.
