Firstsource Solutions, a global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has signed an agreement to acquire Pastdue Credit Solutions, a UK-based debt-collection agency.
Pastdue Credit Solutions provides comprehensive debt recovery services to a diverse client base, including major banks, utility providers, telecommunications companies, and government bodies.
Sanjiv Goenka, Chairman of RPSG Group and Firstsource, said, “We are excited by the opportunity this acquisition brings. Pastdue Credit Solutions’ deep expertise in first-and third-party collections, particularly across utilities, financial services, and the public sector, strengthens our capabilities in a space that is both critical and growing. Just as importantly, this move underscores our long-standing commitment to UK employment. We continue to believe that investing in local talent and infrastructure is integral to building a long-term sustainable business.”
“This acquisition aligns with our long-term strategy to build a differentiated collections business with strong sectoral depth and local delivery capabilities across the UK. We’re confident in the cultural and operational fit, and we look forward to welcoming the Pastdue Credit Solutions team as we scale this platform together—with resilience, relevance, and responsibility,” he added.
Phil Grant, Chairman of Pastdue Credit Solutions, said, “We are proud to be joining the Firstsource family. This partnership has the potential to enable a new and exciting chapter for our people, our valued clients, and our future. With Firstsource’s global reach, deep domain expertise, and strong culture of innovation, coupled with its long-established credentials in debt collection, this move will pave the way for us to scale our impact, strengthen our services, broaden our offering and unlock new opportunities together.”
Firstsource Solutions provides business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
