Balancehero India, the driving force behind True Balance, a digital financial platform leveraging AI and data-driven solutions, has announced the appointment of Soumyajit Ghosh as its new Chief Operating Officer (COO).
With over 18 years of leadership experience in data science, analytics, business, and risk management, Soumyajit brings a proven track record of driving growth and operational excellence in the financial services industry.
An alumnus of the Indian Statistical Institute with a Master’s degree in Statistics, Soumyajit has built deep expertise in predictive modelling, machine learning, AI-driven analytics, risk management, and product strategy. He has established and led analytics and risk divisions, developed proprietary risk models, and contributed to building scalable digital lending frameworks across B2C and B2B segments.
Soumyajit joins Balancehero India from IndiaLends, where he served as Chief Business Officer and played a pivotal role in steering the company to profitability for the first time in its history. Over nearly a decade at IndiaLends, he held multiple leadership roles, including heading revenue, analytics, and risk management functions, and successfully scaling the marketplace business. Prior to IndiaLends, he held key roles at Capital One, Accenture, HSBC, and PwC, where he worked extensively on predictive modelling, risk analytics, and business strategy.
Charlie Lee, CEO of Balancehero India, said, “We are delighted to welcome Soumyajit to the leadership team at Balancehero India. His diverse expertise across AI-driven analytics, risk, and business operations will be instrumental in strengthening our operational backbone and driving innovation as we continue our mission of ‘Finance for All.’ With a long-term vision of building an AI-based fintech company, we expect to fundamentally enhance customer experiences and operational efficiency through AI transformation.”
Soumyajit Ghosh, Chief Operating Officer, Balancehero India, said, “Having spent over 18 years in the retail credit and lending space, I’ve seen firsthand the power that innovative financial solutions can have in transforming lives. My journey has always been driven by the belief that access to credit and financial services should not be limited by socioeconomic status or geography. What excites me most about joining Balancehero India is the opportunity to contribute to its powerful vision of ‘Finance for All’ through AI-driven and data-powered solutions. With my experience in leading and scaling fintech operations, I’m committed to building a platform that makes financial services accessible, fair, and personalized for everyone, regardless of their background. I look forward to leveraging my expertise to enhance operations, strengthen AI and analytics frameworks, and support the company’s mission of reaching the next billion customers across India.”
